I upgraded my MAC to the CATALINA platform and now i cannot connect with my OFFICE JET PRO 8600. The computer is saying i need to download software but it doesn't tell me what software and from where. There are no instructions. The computer is a few years old and worked great before my Catalina update.
Also it is difficult to contract HP customer support. i keep getting beat around the bush because they don't want to help you. God forbid they have to speak with someone on the phone.
or, Add the AirPrint printer to the Mac printer queue
Confirm you are using AirPrint by adding the printer in System Preferences.
Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
Figure : Example of the Printers & Scanners window
Check if your printer name displays in the Printers list, and then do one of the following steps.
If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.
If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.
If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.
Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.
Figure : AirPrint displays in the Use menu
Open a document or photo, click File, and then click Print.
Hope this helps! Keep me posted.
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