The full driver provides the foundation on which other programs and printing software depend.
If you have not done so,
Inadditionto the HP Smart application,
Install the Full Feature Software / full driver printer software for the printer.
HP Smart and other print software / applications benefit from having the full driver installed.
Printer Software Check
If the full driver printer software is installed, you will see the printer listed inControl Panel> icon view >Programs and Features.
The installation of the printer software adds two shortcut icons to theDesktop.
ThePrinter Assistant is named for the printer and provides access to Print , Scan , and Tools
HP Scanis named for itself and provides a direct call to the HP Scan software.
Printer software not installed - OR - (still) installed but not working?
NOTE: If the printer softwareshowsinstalled but is not working as expected,
Uninstallthe printer software fromControl Panel> icon view >Programs and Features
Restartthe computer and log in
Reminder: If using USB, disconnect the USB printer cable between the printer and the computer before installing software. (Re)Connect the USB cable when instructed to do so near the end of the installation procedure.
Installa fresh copy of theFull Feature Software / Full Driver printer software
Restartthe computer and log in
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
Download-and-Save the current version of theEasy Startwrapper to install your print software
If usingUSB: Disconnect the USB cable between the printer and computer before installing the software.
Right-Click on the downloaded package and "Run as Administrator" to start the installation
When asked, Select to install the “Full Driver” / “Full Feature Software”
If usingUSB: Connect the cable when instructed to do so (near the end of the installation process).
After the software is installed,Restartthe computer and log in.
Notes >> Easy Start... The Journey
Full Administrator Rights are required to complete the HP Software installation.
About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
Full driver includes print and scan functions supported by your printer and provides the printer features on which other applications / software might depend.
HINT: Watch out for and UNCHECK unwanted extra software
NOTE: Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.
HP Printer Home Page - References and Resources –Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to thePrint and Scan Doctor(Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
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