My OfficeJet Pro 8610 is not connecting to the network even though the blue light is on

[Darius121]

My OfficeJet Pro 8610 is not connecting to the network even though the blue light is on and not blinking. 

[Kuroi_Kenshi]

Hi @Darius121,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Verify Wi-Fi Network Details:

• Ensure the printer is connected to the correct Wi-Fi network. Sometimes it might connect to an unintended network mistakenly.

Check Network Status:

• Check your router to ensure it's functioning properly. Restarting the router and the printer can sometimes resolve connection issues.

Reconfigure the Printer's Network Settings:

• On the printer control panel, navigate to the Network menu:
  • Touch the Wireless icon or go to Network Setup.
  • Touch Restore Network Settings or Wireless Setup Wizard and follow the on-screen prompts to reconnect the printer to your network.
• Verify if your network name (SSID) and password are correctly entered during setup.

Check IP Address Configuration:

• Make sure your printer is obtaining a valid IP address. You can print a network configuration page from the printer to check its network status and IP settings—navigate to Network Setup and select Print Network Configuration.

Update Your Printer’s Firmware:

• Outdated firmware can cause connectivity issues. Visit the HP Software & Drivers page to check for and install any available updates for your OfficeJet Pro 8610.

Validate Firewall and Security Settings:

• Ensure that any firewall or security settings on your network do not block the connection from the printer. Configuring your router to allow access for the printer's IP address or hostname may help.

Reseat the Printer:

• Ultimately, if these steps fail to resolve the issue, try performing a hardware reset. Disconnect the power cord from the router and printer, wait for a minute, then reconnect and restart both devices.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,