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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-16-2020 09:06 AM - edited ‎11-16-2020 10:16 AM

HP Recommended
Product: Deskjet F2120 All-in-One
Operating System: Other

My Printer and Scanner, Deskjet F2120 All-in-One stopped working on my MacBook Air, macOS Big Sur. 

I checked many solutions but it's not working with me! 

 I deleted the printer from the printer&scanner on the system preferences, and tried to re install the drive but not working. 

I followed the instruction on this thread: https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/quot-HPxxxxx-framework-quot-will-damage-your-c...

and in this document https://support.hp.com/us-en/document/c06960563

 

unfortunately It didn't work with me, I didn't find my model on HP Easy Admin or HP Easy Start or HP Smart. I found a package to download HP driver package, when I try to install it, I get a message that this volume doesn't meet the requirements as in the attached photo.

I contacted Apple for help and they told me that such a file is owned and developed by HP. 

 

it's so frustrating, Can anyone help please?

 

IScreen Shot 2020-11-16 at 6.03.45 PM.png

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