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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Curious07
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My printer is out of warranty however it works well but am unable to get eprint

HP Recommended
HP Envy 4500
Chrome OS

I cannot find the option to get eprint

 

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Jay_G24
HP Support Agent
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Hi @Curious07,

 

I'd like to help!

 

Follow the below suggestions -

 

Connect your printer to the web, and then get the printer email address.

  1. Turn on the printer, load plain paper in the input tray, and make sure ink or toner cartridges are installed.

  2. Turn on Web Services:

    • Touchscreen displays: On the printer, touch or press the HP ePrint button or icon . Tap Setup, and then follow the on-screen instructions to turn on Web Services.

    • Text-based displays: On the printer, navigate to Web Services Setup, Network Setup, or Wireless Settings, and then follow the on-screen instructions to turn on Web Services.

    If Web Services are enabled already, tap Print or Print Info.

    The printer email address displays on the control panel and an info page also prints with the printer email address.

  3. Find the HP ePrint email address that displays. If the printer email address does not display, wait a few hours, and then try printing the info page again.

Print from your computer or Chromebook by sending an email to your printer using the printer's email address.

Print a document or photo saved on your computer

  1. Create a new email with your personal email account.

  2. Type your printer's email address in the To field.

  3. Type a subject in the email subject line.

  4. Attach the document or photo to the email, and then click Send.

    Example ePrint email

Print an email

  1. Open the email you want to print, and then select Forward.

  2. Type your printer's email address in the To field, and then click Send.

Print a webpage

  1. Open the webpage you want to print, press the Ctrl or Command key and the A key to select the page content, and then press the Ctrl or Command key and the C key to copy it.

  2. Open a new blank document, press the Ctrl or Command key and the V key to paste the content into the document, and then save the document to your computer.

  3. Attach the document to an email message to your printer, and then click Send.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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