My printer keeps on printing the same thing over and over again.

[007arrowbk]

Hie guys, my printer hp LaserJet is keeping on printing the same thing over and over again what do i do

[Max3Aj]

@007arrowbk, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

It sounds like your HP LaserJet printer is stuck in a print loop, where it keeps printing the same document repeatedly. This is a common issue and can usually be resolved with a few troubleshooting steps:

Cancel All Print Jobs:

• On your computer, go to Control Panel > Devices and Printers.
• Right-click your HP printer and select See what's printing.
• In the new window, click Printer > Cancel All Documents.

Restart the Printer and Computer:

• Turn off your printer and unplug it for 30 seconds.
• Restart your computer.
• Plug the printer back in and turn it on.

Clear the Print Spooler:

• Press Windows + R, type services.msc, and press Enter.
• Scroll down to Print Spooler, right-click it, and choose Stop.
• Go to C:\Windows\System32\spool\PRINTERS and delete all files in that folder.
• Go back to the Services window and restart the Print Spooler.

Check for Stuck Print Jobs on the Printer:

• Some HP printers have a memory buffer that stores print jobs.
• Use the printer’s control panel to cancel any active or pending jobs.

Update or Reinstall Printer Drivers:

• Visit the HP Support website and download the latest drivers for your printer model.
• Uninstall the current printer driver and reinstall the updated one.

Check Printer Settings:

• Make sure the document isn’t set to print multiple copies.
• In the print dialog box, ensure the number of copies is set to 1.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support