My printer will not turn on at all

[Momicaof3]

my printer will not turn on no lights no sound. I have unplugged put back in to resent. I have chosen another power cord and replaced it. I’ve cleaned the printer out. I have taken out ink and replaced it. Still nothing

[Max3Aj]

@Momicaof3, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand your HP printer is completely unresponsive no lights, no sounds even after trying different power cords and cleaning. Let's walk through a few steps to help isolate and resolve the issue.

Check the Power Source

• Plug another device (like a phone charger or lamp) into the same outlet to confirm it’s working.
• Avoid using surge protectors or power strips plug the printer directly into a wall outlet.

Perform a Hard Reset

• Disconnect the power cord from the printer and the wall.
• Wait at least 60 seconds.
• Press and hold the Power button on the printer for 15 seconds (if applicable).
• Reconnect the power cord directly to a working wall outlet and try turning it on.

Inspect the Power Module (if applicable)

• If your printer uses an external power brick, ensure the LED on the brick is lit when plugged in.
• If the LED is off or flickering, the power module may be faulty and needs replacement.

Try a Different Wall Outlet

• Sometimes, the issue lies with the outlet itself. Try a different one in another room.

Check for Visible Damage

• Inspect the power cord and printer port for any signs of damage or burning. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support