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Locked

‎01-20-2021 07:20 AM

HP Recommended

Usb only. Wireless n/a.

Was this reply helpful? Yes No

‎01-26-2021 07:30 AM

HP Recommended

@unite2005

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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‎01-26-2021 08:10 AM

HP Recommended

I did it. Unfortunately, none of the suggestions are works too. 

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‎01-26-2021 01:41 PM

HP Recommended

@unite2005

 

Please contact support and they will assist you in this regard.

 

Thanks!

The_Fossette
I am an HP Employee

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‎01-26-2021 06:37 PM

HP Recommended

Already did even via WhatsApp.

Thank you very much.

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‎01-27-2021 06:39 AM

HP Recommended

@unite2005

 

You're welcome!

 

Thanks!

The_Fossette
I am an HP Employee

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