Need Help Resetting HP Tango X 303 Printer Region for Canadian Use

[Smajyzac]

Hi [Support Team],

We purchased an HP Tango X 303 printer while in Europe and recently moved to Canada. Unfortunately, the Canadian ink cartridges we’ve tried are not compatible due to regional restrictions. We need assistance in resetting the printer’s region so we can use it with Canadian cartridges.

Could you please guide us through the process of resetting the region on the printer?

Thank you for your help.

Best regards,
Zack.

[Sneha_01 · Accepted solution]

Hi @Smajyzac 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support

[Smajyzac]

Hi, I’ve got to the region reset window. I now need the 6 digit code.

thanks, Zack.

[Smajyzac]

Hello,

I need the 6 digit code for the “64” cartridge. Can you please assist me.