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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Need to reset my Deskjet GT 5820 admin password
Create an account on the HP Community to personalize your profile and ask a question
10-03-2020 11:34 AM
Hi,
I forgot my admin password, and now I need to access advanced settings but I cannot due to forgetting the admin password.
I searched in HP and found that the reset method is confidential and I need to request in private, could you please share it with me?
Solved! Go to Solution.
Accepted Solutions
10-03-2020 04:02 PM
@AH_2020, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
10-03-2020 04:02 PM
@AH_2020, Welcome to HP Support Community!
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
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