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‎01-06-2021 04:44 PM - last edited on ‎07-14-2021 05:15 PM by Moderator

HP Recommended

My new hp 9025 printer will not read any of my thumb/flash drives and says they are not formatted properly. They work on every other computer and printer.

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1 REPLY 1

‎01-06-2021 07:06 PM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

The thumbdrive needs to be formatted to FAT32 format.

 

This example will show how to do that and how to scan to USB:

https://www.youtube.com/watch?v=e_sUhBYNeVA

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Printers : Scan to USB Thumbdrive
HP Printers : Scan to USB Thumbdrive
youtube.com/watch?v=e_sUhBYNeVA
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. This tutorial shows how to Scan to USB on the HP Printers that support this feature. The USB Thumbdrive must be formatted
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