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printer

All I need is a simple printer that's reliable and prints black and white documents, so this printer should be ok I thought if I only could get the darn thing to install 

I follow instructions to a T.

Tried to unplug and wait, uninstall, reinstall.................. I'm so ready to give up, I get to the "select a printer" and when it shows up and I click on it says printer not turned on choose a different printer.  and then it prints a page with configurations and lots of gobbly **bleep**.

It IS turned on how else is it printing? The blue wifi is also on

What should I do next? someone, please

05D53F4B-F19E-4223-9AC6-EE97F0362C0A.JPG55172DAF-2753-4D4C-83C0-4E21BB8A501D.JPG

 

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Please reset the Wireless and then use HP Smart to setup and connect printer to the network.

 

These resources will be useful:

 

Reset Wireless

https://www.youtube.com/watch?v=YGTUMwDmQ0Y

Connect to network:

https://www.youtube.com/watch?v=bABigaWvAjQ

 

For more resourcs on this priner:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPirrdPjxGZt3CW6aJ1bBGpY

 

Hope that helps!

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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