New printer pwer cord comes out

[Newprintercord]

Tried every suggestion on my new printer.  The power cord continues to come out of the back of the printer!  Had a long don line help discussion.  Resulted in ridiculous questions and no resolution.  (i.e Do you have a power cord?)   I want a new cord.

[zoey7886]

@Newprintercord, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Power Cord Issues with HP Smart Tank 7002 All-in-One! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Experiencing difficulties with the power cord on your HP Smart Tank 7002 All-in-One Printer can be frustrating. Here are some steps that might help resolve the issue, and information on how you can obtain a new power cord if needed.

Troubleshooting Steps

1. Check for Damage: Inspect the power cord for any visible signs of damage. If the cord is frayed or has any cuts, it may need to be replaced.
2. Ensure Proper Connection: Make sure the power cord is inserted firmly into the power port on the back of the printer. Sometimes it may appear connected but can be a bit loose.
3. Alternative Outlet: Try plugging the power cord into a different electrical outlet to ensure the issue is not with the outlet itself.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,