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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-16-2021 04:10 AM

HP Recommended

Good morning!
I have a printer model HP LaserJetPro M428FDW
I have computer desktop with Windows 10 64 bit.
I decided to upgrade from version Printer Full Software Solution 48,4,4588 from 18.05.20
to version Printer Full Software Solution 48,4,4589 
But after installing the new version 48,4,4589, ( I used installer from version 48.4.4589 from 17.03.21 ) I still see the version number 48,4,4588 in the uninstall or change programs section.
I did the update several times, but all the time I got version 48,4,4588
I'm very surprised. I can't understand why this is happening?
1, What can you recommend?
2, Can I go back to an earlier version 48.4.4588 dated 18 2020 and use the installer from version 48,4,4588 dated May 18, 2020?
THANK YOU VERY MUCH FOR HELP AND SUPPORT !!!

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