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HP Recommended
HP Color Laserjet MFP M182nw
Microsoft Windows 10 (64-bit)

I must have missed the password in the set up. I want to reset to factory settings and I can not get in the keypad because it keeps asking for a password which I do not know. I did a network summary and it gave what the password is supposed to be. It did not work either. Just got this printer for Christmas and my old HP printer is looking better all the time.

HELP!

 

1 REPLY 1
HP Recommended

@bob337

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

We could try performing a Semi Full Reset

 

Please check your Inbox for instructions

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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