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‎09-14-2021 02:45 PM

HP Recommended
Product: Hp Inkjet Plus 4155

Hello,

 

I work for a company, Fairbanks Native Association.  We have a printer that was being used by a former employee. I am trying to set it up for a different employee and workstation.  Unfortunately, from what I have researched, I am getting an error cause by not having the original setup ink cartridges.  I am hoping there is a way to bypass this issue or obtain setup ink cartridges to get this printer up and running for this user.

 

Thank you,

Ed

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-15-2021 12:52 PM

HP Recommended

@EallenFNA

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

View solution in original post

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3 REPLIES 3

‎09-15-2021 12:52 PM

HP Recommended

@EallenFNA

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎09-27-2021 05:34 PM

HP Recommended

Thank you for your help.

 

regards,

Ed

Was this reply helpful? Yes No

‎09-29-2021 07:31 AM

HP Recommended

You're most welcome. Do get back to us in the future for further assistance.

 

Have a nice day and stay safe!:)


I am an HP Employee

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