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HP Recommended
HP8600 e All in One
iOS

I have uninstalled and reinstalled the Drivers dozens of times and cannot get my 8600 to work with MAC.  Currently operating with 11.0.1.  Sad part is I just spent a lot of money on new ink and could have almost bought a new printer.

5 REPLIES 5
HP Recommended

Hi,

Try following below version of the HP Easy Start Utility:
https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/ASU/HP_Easy_St...

 

As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.

 

If HP Easy Start cannot complete your printer installation, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached, please clarify if you may not able to access private messaging.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I have used the Easystart 14 times.  Does not work

HP Recommended

Did you use the specific version as included in my link? there are several versions...

 

Also, regardless of any attempt, if it fails please provide me the log information as listed in my previews message.



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

I was in 14 attempts as well. With much effort I got through to HP. Finally got a solution. Let me know if I can help you. 

HP Recommended

Your solution did not work. 

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