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‎09-16-2021 06:33 PM

HP Recommended
Product: HP Photo Envy 7155

I have a new HP Photo Envy 7155 that I'm trying to set up. It either came without the setup cartridges or they were thrown away accidentally. I have installed the 64 color and black cartridges, but I cannot get past the screen that says "Use SETUP cartridges that came with your printer".

Someone please help, I'm about to return the printer and buy another one! 

Category:
1 REPLY 1

‎09-22-2021 03:02 AM

HP Recommended

@mary1805

 

Welcome to the HP support community.

 

I understand that you want to bypass the setup cartridges, I am glad to assist you.

I am sending you a private message with the steps to skip setup cartridges and complete the printer's initial setup. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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