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HP Recommended
Officejet 4500
Microsoft Windows 10 IOT

If I get printer to connect to my phone it will print one page and loose connection

3 REPLIES 3
HP Recommended

@Skinny3490

 

Welcome to HP Support Community


I would like to help

 

Are you connecting through WiFi-Direct or through your regular wireless network?

 

Do you face the same issue when printing from your computer or other devices?

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Over the network. I am at work now and tried to test my modem from my cable company’s app and it says I’m not connected. Guess I need to figure that one out first 

HP Recommended

I suggest you contact your ISP and check the modem connectivity

KrazyToad
I Am An HP Employee

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