• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎02-19-2021 11:04 AM

HP Recommended
Product: HP OJ 4650
Operating System: Microsoft Windows 10 (64-bit)

Everything is fine EXCEPT the software not available to FAX.  I can use fax manager BUT i CAN NOT SEND A fax  THAT BUTTON IS NOT ACTIVE.  i'VE UPDATED EVERYTHING.

 

FAX.jpg

1 REPLY 1

‎02-23-2021 04:34 PM

HP Recommended

@41788424

 

I reviewed your post and I understand that you are facing issues sending a fax.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

What is the exact issue you are facing?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/c0...

 

Also, you can use the HP Smart App to send faxes. Refer to the below article for more information.

 

https://support.hp.com/us-en/product/hp-officejet-4650-all-in-one-printer-series/5447930/document/is...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.