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- HP Community
- Printers
- Printer Setup, Software & Drivers
- OW_4XX_OWSWS00001

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03-05-2024 09:34 AM
Hello juwan5000,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
This is now resolved, but no idea how or why.
Having unsuccessfully followed all the advice and ideas on various forums and this community, I decided to try again yesterday.
Clicked on the "complete registration" and it actually successfully connected to the HP+ service.
So, advice if you experience a similar issue:
- log in to the embedded web interface directly using the IP address of your printer. Password is located in the printer ink tray cover.
- update the firmware
- do a factory reset
- re-set up your printer from scratch
If that doesn't work, then crack a bottle of vino or a beer and chillout. Try again the next day et voila...
Please click "Accepted Solution" if you think my post solved your problem,
this will help others find the solution.
Click “Congratulations / Thumbs Up” at the bottom right to say “Thank you” for my help!
Take care of yourself and have a good day.
Regards,