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OfficeJet Pro 7740, does not print in wifi or USB mode from one of the computer in the private netwo

HP Recommended
Home build
Microsoft Windows 10 (64-bit)

OfficeJet pro 7740 is connected to wifi and is being used by the whole family members. 

when sending a print job from one of the desktop the printer activate but nothing comes out. 

Print job comes out OK from IPad or laptop.  HPDoc suggested I replace the software on the desktop.  Which I did to no avail.

I tried in USB, all seems fine as far as printer installation and being ready, but still : the test page will activate the printer but nothing comes out.  This printer worked fine up to now. Is there an issue with the latest driver?   

I can't find what would solve this problem.


I need help

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