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‎01-22-2022 03:45 AM

HP Recommended

HP Can you please respond to this firmware problem.

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‎01-22-2022 03:49 AM

HP Recommended

Hi Betty

 

The reset process does NOT work.

Can you please help resolve this firmware problem?

1 person found this reply helpful
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‎01-22-2022 11:56 PM

HP Recommended

@vinca @Hopping

 

Welcome to the HP Support Community. 

 

Which Printer do you have?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎01-23-2022 03:36 AM

HP Recommended

HP OfficeJet Pro 8024

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‎01-27-2022 08:41 AM

HP Recommended

Betty

 

Will you be responding?

 

Can you fix this Firmware issue?

 

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‎01-29-2022 07:33 AM

HP Recommended

Can anyone help with this?

I'm still waiting on a reply from HP

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