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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
cindyccg
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Officejet Drivers unavailable

HP Recommended
Officejet 4630
Microsoft Windows 10 (64-bit)

Hello,

 I can't print any document when using my tablet. My computer shows that the drivers are unavailable. Where can I download the drivers for my Officejet printer?

3 REPLIES 3
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@cindyccg, Welcome to the HP Support Community!

 

Are you using an iPad or an Android device(Tablet)?

You may use the HP Smart app to print from your tablet.

 

To print from a Win PC, follow these steps:

 

Make sure the printer and the computer are connected to the same wireless network or via USB cable.

 

Click here to download the HP Full-featured driver.

Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.

TRy printing and scanning.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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cindyccg
Author
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Hello, 

  I have downloaded the app.

 

Thank you for your help!

 

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Kumar0307
HP Support Agent
HP Support Agent
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@cindyccg

 

Are you able to print now? Is the issue resolved?

 

Keep me posted.

KUMAR0307
I am an HP Employee

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