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‎10-25-2020 01:54 AM

HP Recommended
Product: hp Officejet j4580
Operating System: macOS 10.15 Catalina

"One or more components of the HP printing software are corrupted or missing. The print job cannot be completed. To fix this situation, HP recommends reinstalling the print driver software."  That's the message I got yesterday (in Italian).  Like other users, I tried reinstalling the print driver software.  No good.  That was in the PM of 10/24 Italy time. Now it is the AM of 10/25 in Italy.  Last night I had deleted the printer from the available printing options.  This AM I connected the printer to my MacBook via USB cable and tried printing and I am in fact able to print.  I don't have the problem anymore.  Don't know who to thank but thanks!

Category:
13 people had the same question
3 REPLIES 3

‎10-28-2020 06:45 AM

HP Recommended

@Fbevini

 

Welcome to HP Community.

 

We value your time with us, we have routed the details of your case to the concerned team, and they will get back to you shortly to help get this sorted.

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎10-28-2020 08:24 PM

HP Recommended

This worked for me as well - deleted all printers (will experience the pain of setting them up again down the road).  Readded the local (networked) printer and error went away (at least so far).

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‎12-02-2020 09:53 AM

HP Recommended

Yep, worked for me too. I wonder if there's a max number of printers that can be associated with a single laptop, or something like that? I am a contractor and had lots of different printers listed from various jobs. Deleted them all and re-added my home printer and it's working again. 

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