(Only Printing) PC does not recognize printer after 18 November Update

[fthh]

All printer features were working correctly until 18 November '21, Scanner and Copier works normally but PC does not detect printer when i try to print something. Printer does not seem "Ready" on printing menu. I have removed Printer driver and software completely and reinstall but no luck.

Similar problem with scanner:

https://h30434.www3.hp.com/t5/Scanning-Faxing-Copying/HP-Smart-Tank-500-Scanner-not-detected-on-Wind...

Lenovo Z510 - Windows 10 21H1 19043.1348

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-smart-tank-500-all-in-one-series/23394...

[Echo_Lake]

@fthh

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. Let's try these steps to resolve the issue: 
 

Download and run HP Print and Scan Doctor: Follow steps from the link: Click here (do not skip any troubleshooting steps even if you feel steps are repeating)

Root level uninstall and reinstall printer drivers: 

• Go to Control panel – Programs and feature – Select all the HP Smart Tank 500 printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[fthh · Accepted solution]

Thank you for your advices. None of these worked. I reinstall Windows 10 with keeping everything and it worked. There were no printer port before I reinstall and they came back.

[Echo_Lake]

@fthh

Thank you for posting back. 

I am glad to know that you managed to resolve the issue. Please reach out again for any further assistance.

Have a nice day ahead.