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HP PageWide Pro 477dw Multifunction Printer

Hello, I have bought a printer, but I cannot find the PIN anywhere on it (I have checked all sides and stickers all around the device). The PIN request appears when trying to login on the printer. The EWS works fine, I have access to everything there, but there seems to be no way to get that primary PIN. Can anyone help?

 

I need it for scanning to email (all set up by EWS, but cannot be done without loggin in). When trying to scan through HP Smart, it is extremely slow (even when scanning on 100 dpi). Thanks a lot!

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