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HP DeskJet 2620 All-in-One Printer

Somebody help me please. I found my old printer, I try to set it up with my phone. I have downloaded the app HP SMART. And I try to search for the printer. And on my wifi settings at the phone the printer shows. I need to put in a password for the printer. But what kind of password is this? I tried the wifi password home but it’s not that. I read on the papers that came with the printer and there is no password included to the printer. So I don’t know what kind of a password I need. Somebody have a clue? 

1 REPLY 1
HP Recommended

Hi @Cat191,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with connecting your Printer to the network.

 

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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