Photo is not centered when printing on Inkjet gloss paper when using a HP ENVY 5660 printer.

[Malcolm79]

I’m trying to print an 8x10 photo on Inkjet gloss photo paper using a HP ENVY 5660 printer. When I print the photo on regular inkjet paper the photo is centered OK. When I try and print on the photo paper the top of the photo is cut off and there is about a 2-inch margin at the bottom of the paper. The best I’ve done is to copy the photo to a SD card and print from it but still get a ½ inch margin at the bottom of the page.

I’m trying to print an 8x10 photo on Inkjet gloss photo paper. When I print the photo on regular inkjet paper the photo is centered OK. When I try and print on photo paper the top of the photo is cut off and there is about a 2-inch margin at the bottom of the paper. The best I’ve done is to copy the photo to a SD card and print from it but still get a ½ inch margin at the bottom of the page.

[Dragon-Fur]

@Malcolm79 

Edits - "What if" content added

What if the photo will not center?

The glossy paper might be be loading into the printer incorrectly - that is, the paper might be slipping and not grabbing as it goes into the printer to start the job.

Dirt inside the printer and / or on the rollers can cause this as can "just normal wear and tear" (printer parts are worn out).

Cleaning and such:

'Out of Paper' Displays and Printer Does Not Pick Paper

If the issue is not the paper or rollers - that is, everything seems OK with the paper-loading and the hardware, then the manner in which the job is submitted can impact the results.

Original Content

Different printing software responds differently to how an image is printed on a given size of paper.

If the paper is not the same size and shape of the paper, the margins might end up other than expected.  In some cases, the image may appear chopped or moved.

If supported for your printer and Operating System,

HP Smart for Windows can be used to print on your selected paper and selected photo size.

(Photo Size must be in the "Photo Size" drop-down menu.)

When Borderless printing is not supported, set this option to OFF

Select "Crop" or "Fit" (try each in preview) to get the "best view" of your photo.

Set other settings, including those in More Settings (select your shortcut, media - kind of paper, etc)

General Example

HP_Smart_W10_Print_Photo_5x7_1

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One way to help manage how the image is placed on the paper is to use Paint and Center the image both horizontal and vertical.

Open the image in Paint (mspaint) 

In Page Setup, adjust the margins to the minimum allowed by the printer, set the paper size, and "center" the object on the paper.

General Example

Print_Photos_Paint_2FD

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You can also print nice photos using Irfanview software and center the image on the paper.

Software is more powerful than simple view and print software - it can handle the simple tasks, too.

Example

Irfanview_Print_1

References

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

• Print: Send a print job to your printer.
• Email: Send an email message or attachments.
• Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 HP Printers - HP Smart: Use Smart Tasks

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Irfanview > Free

 Irfanview provides (free) exceptional software that can be used for a variety of scan and print tasks, including the “Mirror” or horizontal flip function plus several other options not found elsewhere.

• Create a Restore Point (optional, recommended)
• Download the appropriate version (32bit or 64bit) of the program from the Website and install the program
• Additional information at the website, including:  FAQ

NOTES

Both 32bit and 64bit versions are available.

For example,

Irfanview 64bit version – Information and Download

Software and All Plugins for 64bit version:  https://www.fosshub.com/IrfanView.html

Includes Plugin for creating Multiple-page PDF files for images (Poster or large paper printing)

Includes access (where available) to Scan with HP Twain > Adjust settings > Save

How to find Help within the Irfanview software

Once installed, open the software > tab Help

Example help entry:

Vertical/Horizontal Flip

• Click on the Image Menu, then Vertical Flip. The image will turn upside-down. The left/right orientation will stay the same.
• Click on the Image Menu, then Horizontal Flip. The image will turn side-to-side, as in a mirror.

Note: The effect can be used on a smaller portion (rectangle selection) of an image, as well as the entire image.

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Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

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NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

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