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HP Recommended
HP Photosmart 2575
macOS 11.0 Big Sur

When using default printer drivers Apple installs, I can not select colour print, only black and white.

When I try to install HP Installer app provided for OS X, a message is displayed: HP installer moet worden bijgewerkt /HP installer needs to be updated.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thanks a lot, I followed the steps.

Ineeded to remove the printer in the system prefs as well and add again. Now I can print color again.

Great!

Mike 

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