Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

Photosmart 8750 on Big Sur

HP Recommended
Photosmart 8750
macOS 10.15 Catalina

With the upgrade of macOS to Big Sur I find that my system still recognises the Photosmart BUT it will not print in Colour and the 'Manage Custom Sizes' under Paper Size is greyed out and cannot be selected 😕


Anyone have a workaround and/or visibility of when HP will issue a suitable driver?



Level 17
Level 17
30,428 30,146 5,198 12,052
Message 2 of 2
Flag Post
HP Recommended


Try following below version of the HP Easy Start Utility:


As soon as you open HP Easy Start, click the top HP Easy Start menu and select Uninstall HP Software...
Read any warnings that display, and then click Continue. When prompted, type your administrator user name and password and follow the steps on screen.
Click Set Up New Device, and then follow the instructions to reinstall your printer with HP Easy Start and check if that may work.


If you experience any issues, open HP Easy Start again, from the HP Easy Start menu select Preferences.
Click on HP Easy Start.log and the log folder will launch, please reply me back via a Private Message with the log content attached.



Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation