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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
caagostino
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Photosmart not anymore printing duplex from Mac

HP Recommended
Photosmart 5520
macOS 10.15 Catalina

My 5520 stopped some time ago  duplex printing.
Nor Apple Preview nor Acrobat do the job. The duplex box is tickled.
Thanks or help.

 

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Jay_G24
HP Support Agent
HP Support Agent
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HP Recommended

Hi @caagostino,

 

I'd like to help!

 

 Add the AirPrint printer to the Mac printer queue

Confirm you are using AirPrint by adding the printer in System Preferences.

  1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

    Figure : Example of the Printers & Scanners window

     Example of the Printers & Scanners window
  2. Check if your printer name displays in the Printers list, and then do one of the following steps.

    • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign  to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

    • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

    • If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.

  3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

    Figure : AirPrint displays in the Use menu

    Select AirPrint from the Use menu
  4. Open a document or photo, click File, and then click Print.

Also refer to -How to Print on Both Sides of the Paper (Duplex) (Mac) 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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