cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Janalk
New member
1 0 0 0
Message 1 of 2
54
Flag Post

Power supply

HP Recommended
Color Laser Printer M254dw
Microsoft Windows 10 (32-bit)

My printer came with 2 power cords but for other countries and not the US. I need a US power cord as that is where I live. 

20210318_153410.jpg

20210318_171000.jpg

 Do I need an adapter, a converter or a new printer?

 

Thank you for your help!

Jana

1 REPLY 1
Valsimot
Level 12
Level 12
5,432 5,416 632 896
Message 2 of 2
Flag Post
HP Recommended

That printers is a 220-240V AC power, in the US you have 110V AC power, you will not be able to use that printer in the US because of power difference.

 

The reason you got different power cords is because that printer is not for usage in the US, return it where you got it. That printer is for Europe not for US.

 

It's not recommended to use power converters from 110V to 220V.




My profile on LinkedIn

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation