Print driver for HP Officejet Pro 8620

[dsacks]

I have an HP Officejet Pro 8620 All-in-One printer which until a few days ago was connected to my previous iMac.  I was able to print regularly from it.   I just acquired a new iMac.  It's operating system is OS 10.15.5.  The HP Officejet Pro 8620 does not appear in the list of available printers when I try to use it.  I am able to run a test on it that bypasses the driver and it prints a page HP just fine.  So the printer itself seems to be in good working order.  I've tried several different ways to locate the print driver for this printer to install it.  So far I've not had any luck locating it via HP's website or any other way.  What do I do? 

[Jay_G24]

Hi @dsacks

Welcome to the HP Support Community. I'd be happy to assist you

Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support. We appreciate your patience.

 Try an Add the AirPrint printer to the Mac printer queue-

Confirm you are using AirPrint by adding the printer in System Preferences.

1. Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

   Figure : Example of the Printers & Scanners window

   

2. Check if your printer name displays in the Printers list, and then do one of the following steps.

   • If your printer is listed, remove and re-add the printer to confirm it is set up for AirPrint. Click the printer name, click the minus sign  to delete the printer, click the plus sign , click Add Printer or Scanner, click the printer name and then continue to the next step.

   • If your printer is not listed, click the plus sign, click Add Printer or Scanner, click the name of your printer, and then continue to the next step.

   • If your printer is not listed in the Add Printer or Scanner window, go to the Frequently asked questions in this document to resolve connection issues, try to add the printer again, and then continue to the next step.

3. Confirm AirPrint or Secure AirPrint displays in the Use or Print Using menu, and then click Add.

   Figure : AirPrint displays in the Use menu

   

4. Open a document or photo, click File, and then click Print.

Hope this helps! Keep me posted. 

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