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HP Recommended
Hp Smarttank Plus 559
Chrome OS

trying to Print from chrome OS to HP smart tank plus 559 by usb b to usbc. the printer wont print. on the Chromebook in printer settings it wont save the printer but is acknowledging it. when i try and add the printer manualy it wont find it. do i need a ppd or somthing can anyone help me please.

1 REPLY 1
HP Recommended

@needhelp559, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

To print from your Chromebook to the HP Smart Tank Plus 559 using a USB connection, follow these troubleshooting and setup steps:

Step 1: Update Chromebook

Ensure that your Chromebook is updated to the most current version of Chrome OS.

Step 2: Connect the Printer

  1. USB Connection: Connect the cable to the USB port on the rear of the printer and to an available port on the Chromebook.
    • [] Connect the cable to the USB port.

Step 3: Add the Printer to the Chromebook

On the Chromebook, click the clock (bottom right corner), and then click the Settings icon.

Scroll to the bottom of the screen, and then click Advanced.

Under Printing, click Printers > Add Printer.

  • Clicking Add

If your printer displays, select it, and then click Add. If your printer does not display, click Add Manually and follow the instructions.

Step 4: Print from the Chromebook

Open the item you want to print (photos, documents, webpages, emails).

Click the Chrome browser Settings icon, and then select Print.

  • Clicking the Chrome settings icon, and then selecting Print

Next to Destination, click Change, and then select your printer.

  • Select your printer from Destinations

Change any desired print settings, and then click Print.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution! It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

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