• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Hi everybody!
I am on a Mac Airbook with the OS Sequoia 15.0.1.
I am trying to install a driver for my HP LaserJetP1102w
An error message comes up:
This update requires macOS version 15.0 or earlier.

Does anyone know how to get past this????

Thanks for any help!
Howard

2 REPLIES 2
HP Recommended

Hi @Howard1278,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It looks like the HP LaserJet P1102w driver you are trying to install isn't compatible with macOS Sequoia 15.0.1, which is why you're receiving the error message. Here's what you can do to get your printer working.

 

Check for Updated Driver on HP's Website:

  • Visit the HP Support website and search for updated drivers or software compatible with macOS 15 (Sequoia).
  • If you can't find a specific driver for Sequoia, check if HP offers a universal driver, such as HP Easy Start, which may help detect and install the correct software for your printer.

Use Apple's Built-in Printer Support:

macOS often includes built-in drivers for older printers. You can try to set up the printer through the system’s built-in driver:

  • Go to System Settings > Printers & Scanners.
  • Click the + button to add your printer.
  • Select your HP LaserJet P1102w from the list. If macOS has a built-in driver, it should automatically install it.

Use AirPrint (if applicable):

The HP LaserJet P1102w supports AirPrint, which allows it to work without needing specific drivers.

  • Go to System Settings > Printers & Scanners.
  • Click + and select your printer. Ensure that "Use: AirPrint" is selected in the "Use" dropdown.
  • This will enable you to print without having to install additional drivers.

Manually Install an Older Driver:

If you're comfortable with a workaround, you might try using a driver for an older version of macOS (e.g., Monterey or Ventura) if that works with your printer. You can download it from HP’s site or use the HP Easy Start app to find compatible software.

Use HP Smart:

HP offers the HP Smart app that can help manage and configure printers. It's available in the Mac App Store, and it may help connect and manage your printer without traditional drivers.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

For me the solution was to remove the OS version check form the installer. The actual driver installed and works fine in MacOS 15.1

To fix the installer:

  1. mount the downloaded dmg file (double click)
  2. open a terminal window
  3. type: cd /Volumes/HP_PrinterSupportManual
  4. type: pkgutil --expand HewlettPackardPrinterDrivers.pkg ~/Downloads/hpfix/

     

    Note that the folder hpfix will be created. If it exists you will get an error 17.

  5. Navigate to your user Downloads folder and in the hpfix folder find the file Distribution

  6. Right click the Distribution file  Open With > Other and under Enable: select All Applications

  7. Select TextEdit and click Open

  8. find the text:

  9. <script>
    function InstallationCheck(prefix) {
    if (system.compareVersions(system.version.ProductVersion, '15.0') &gt; 0) {
    my.result.message = system.localizedStringWithFormat('ERROR_25CBFE41C7', '15.0');
    my.result.type = 'Fatal';
    return false;
    }
    return true;
    }
    </script>
  10. Replace this entire block with: 
  11. <script>
    function InstallationCheck(prefix) {
    return true;
    }
    </script>
     
  12. save and close Textedit
  13. back in the Terminal type: 

    pkgutil --flatten ~/Downloads/hpfix/ ~/Downloads/hpfix.pkg

  14. Run the hpfix.pkg installer

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.