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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
JD119
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Printer Env y 4520 print and copy speed very slow.

HP Recommended
Envy 4520
Microsoft Windows 10 (64-bit)

The print speed is very slow, about 60 minutes per page of text.  The speed of copying is about the same. 

There have been no operating system updates recently.

The quality of printing is good.

 

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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HP Recommended

@JD119, Welcome to the HP Support Community!

 

I understand the printer takes a long time to print or make a copy. Let us try these steps:

 

Reset the printer

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Wait at least 60 seconds.
  3. Reconnect the power cord to the rear of the printer.
  4. Turn ON the printer, if it does not automatically turn on.
  5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Make a copy and check the result.

 

If the issue persists, let us perform a factory reset on the printer.

I have sent you a private message with a set of instructions to perform a reset. Kindly check the same, this might help you to resolve this issue. Check next to your profile name, you should see a little blue envelope, please click on it.  

 

For more info, you may refer to the steps mentioned in this document to resolve this issue - Slow Printing (Windows)

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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