Printer Setup, software & drivers

[Color283]

I have problem downloading the software driver. Meanwhile, I see a yellow triangle on by the internet sign in the small screen. Please let me know what to do.

[Color283]

How can I get some help and advice to take care of the problem?

[Color283]

Can I speak to someone?

[Anand_Andy]

Hi @Color283,

Welcome to the HP Support Community

I understand you need information on downloading the drivers for your HP Color LaserJet Pro MFP M283fdw. Not to worry I will help you to get a resolution to resolve the issue

Please click on this link to download the drivers: Software and drivers for HP Color LaserJet Pro MFP M283fdw.

To assist you with the internet sign issue:

• How far is the printer located from the WiFi router?
• Do you have a dual-band router?
• If you have a dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

While you respond to that, let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till warm-up period finishes and the printer is idle

Restart the computer, printer, and router

• To resolve many connectivity issues, restart the computer, printer, and router.
• NOTE: The following steps temporarily disconnect network and Internet connections, and require restarting your computer. Complete any tasks or downloads in progress before you continue.
• Turn off the router by pressing the power button or disconnecting the power cord.
• Turn off the printer.
• Close all running programs on your computer, and then shut down the computer.
• Press the power button or reconnect the power cord to the router, and then wait for the Internet activity light to display a normal connected status.
• Turn on the printer.
• Turn on the computer.

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating printer firmware.

Hope this helps! Keep me posted. 

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