I think you will understand why I could not possibly follow your instructions to delete and re install the printer.
Since it seems to be working perfectly well, I would have to have more insight as to the reason for revisiting the nightmare that was/is reinstallation and the associated lack of continuity of assistance.
I came here hoping that someone could decipher the cryptic "debug.log" file, after all it comprises very little in the way of meaningful content, merely the following code:-[1014/224819.790:ERROR:settings.cc(430)] Settings version is not 5
Someone at HP Towers must be able to decipher it! 🙂
@sydsnott Did you say "Deciper", that's my last name! 😉 Although, I'll have to mention that HP does not work on debugging software/file wise on a community, and that re-installation is the best thing we can offer, for advanced support such as the one you need, I suggest you talk to HP support and discuss your options, follow the below steps to get started:
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
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