Printer cannot activate web services because the activation website no longer exists

[EIFACH_CJ]

The printer cannot be activated because the website shows this.

it would appear, that the website is no longer active or in use, hence the error. the hostname is https://h30495.www3.hp.com

unfortunately, there is no other way to activate the printer, not even through the hp smart dashboard. i have all the infos needed for a manual activation but there is no option to do so... also tried it through the HP Smart App

[A_Gayathri]

Hi @EIFACH_CJ ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you're having trouble with activating the web services on your HP OfficeJet Pro 6230 due to the website no longer being active. 

Here are a few steps you might try to work around this issue:

• Firmware Update: Check if there's a firmware update available for your printer. Sometimes, updating the firmware can resolve connectivity issues. You can usually find firmware updates on the HP support website.
• Manual Configuration: If manual activation is an option, it may be worth trying any settings you can configure directly on the printer or through the printer's embedded web server (EWS). To access the EWS, enter the printer's IP address into a web browser.
• HP Smart App: Ensure that you’re using the latest version of the HP Smart App. Sometimes, updating the app or reinstalling it can resolve issues with connecting to HP web services.
• Network Configuration: Ensure that your printer is properly connected to the internet. Sometimes network issues can prevent the printer from accessing the required services.

Refer to this document: HP OfficeJet Pro 6230 ePrinter series User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[EIFACH_CJ]

Dear Gaya,

Have you read my Post? The issue is on HP's side. I have tried everything on my end and the issue persists, because the website is no longer maintained....

Best

[A_Gayathri]

Hi @EIFACH_CJ ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!