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OfficeJet Pro 9015
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I have a Mac which is running Big Sur operating system. I had Catalina before. Ever since I purchased the printer in December, 2019, the display window when I ask for a print shows the pages in reverse order.  In order words, page one is shown as the last page of the document and the last page of the document displays as the first page. This is a problem only when needing duplex printing. If an uneven number of pages needs to be printed , i.e., 3 pages, then pages 2 and 3 print duplex with page 1 printing as a completely separate page as if it were the last page and not the first.  I cannot find anyplace to change this either in the printer itself or the HP Smart app.  I have uninstalled and reinstalled the printer and the HP Smart app, rebooted, and nothing seems to help. How do I fix this?   

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