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GeoKathleenB
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Printer driver unavailable Officejet 4655 on Mac OSX 10.11.6, need previous version

‎12-01-2020 03:33 PM

HP Recommended
Product: Officejet 4655 All-in-one-printer
Operating System: Mac OS X 10.11 El Capitan

I had to take my Mac back to factory settings and rebuild twice because of a security issue. “Install “HP Easy Start version 2.10.0.201112” (Released 0n 11/12/2020) Installs Printer Driver version 5.15.5.6, which does not work. The printer says ”printing” but does not print, the printer status on the desktop says “Stopped - filter failed,” and a “Problem report for inkjet” window pops up that says, “Inkjet quit unexpectedly.”

On October 1, 2020, I installed “Install “HP Easy Start version 2.9.3.01” which installs printer driver version 5.14.6.5, which worked perfectly.

I need that earlier version, and cannot find it (or any earlier version) on the HP support pages, the 123.hp.com pages, or Apple support.

(Sorry for the typo in my previous submission.)

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