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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- [LaserJet MFP M28w] Printer factory reset - forgotten EWS a...
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03-08-2021 04:43 AM - edited 03-09-2021 07:29 AM
Hi!
I've just changed my home network infrastructure and unfortunately, I forgot the EWS administrator password. This case isn't described in the manual included with the printer and I'm blocked to change WiFi settings on this device at this moment. I'm waiting for Your help!
Solved! Go to Solution.
Accepted Solutions
03-11-2021 01:06 PM
Welcome to the HP support community.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-11-2021 01:06 PM
Welcome to the HP support community.
I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
03-15-2021 10:38 AM
Good to know that issue is resolved.
Feel free to contact us in the future if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee
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