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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Printer failure

HP Recommended
Photosmart B 110 All-in-one
Microsoft Windows 10 (64-bit)

Since an Update of Windows 10 several weeks ago, my printer does not work. A new driver, obtained from HP-online was found to be uncompatible. Now I cannot print, nor scan a document. By using HP-Doctor I get the message: ink empty. This is nearly correct, for I did not print for a long time. But I cannot override this in order to scan a document. At the moment the printer works only as a copier (deficient colour copies). Am I obliged to buy new ink cartridges in order to scan?

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