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‎10-14-2019 02:40 AM

HP Recommended

I have encountered a similar error and it is very difficult to solve, if you have found a solution please share it with me.

 

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GAMESBX.PRO

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‎10-14-2019 04:44 AM

HP Recommended

Hi, 
Pls install the latest MS update that was released by 8 Oct'19 (OS Build 18362.418).

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‎10-14-2019 07:26 AM

HP Recommended

I contacted Microsoft Support online last week and they came back to me with a reference number the next day, however I was then away for a few days.   Today I actually had the time and contacted them online with the reference number and they came back very quickly.   I allowed them Remote access to my laptop and they reloaded Windows 10 for me as there was a registry issue. They also then downloaded the HP Universal Printer driver PCL 6 which also took ages, however after a phone call of nearly 90 minutes everything started to work properly.  Very grateful to MS Support online.

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‎10-21-2019 01:06 PM

HP Recommended

i don't have this up-date in my history

 

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‎10-21-2019 01:42 PM

HP Recommended

Microsoft has issued a fix for the issue through Windows Update.  Update Windows to the most current updates.

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