Printer has ink is connected to WIFI and sends blank pages when printing documents

[Ro1961]

My HP 6052 all in one printer is sending blank pages when asked to print from my laptop or smartphone.

[A_Gayathri]

Hi @Ro1961,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP Envy 6052 printer to be printing blank pages. Here are some troubleshooting steps you can try:

• Check Ink Levels: Ensure that there is sufficient ink in the cartridges. Sometimes, even if there's a small amount of ink left, it may not be enough to print properly.
• Print Head Alignment: Perform a print head alignment to ensure that the print heads are properly aligned. This can often resolve issues with blank pages.
• Clean Print Heads: Use the printer's utility software to clean the print heads. Over time, print heads can get clogged with dried ink, which can lead to blank pages.
• Check for Software Updates: Make sure that both the printer's firmware and your printing software on your laptop or smartphone are up to date. Sometimes, updates can fix compatibility issues that cause blank pages.
• Try Different Documents: Test printing different types of documents or files to see if the issue persists across all documents or just specific ones. This can help determine if the problem lies with the printer or the document itself.
• Reset Printer: Try resetting the printer to its factory defaults. This can often resolve software-related issues that may be causing the problem.
• Check Printer Settings: Ensure that the printer settings on your laptop or smartphone are configured correctly. Make sure that the correct printer is selected and that the print settings (e.g., paper size, orientation) are appropriate for the document you're trying to print.

Refer to this document:  HP ENVY 6052 All-In-One Printer User manual 

HP DeskJet, ENVY 6000, 6400 printers - No black ink, wrong colors, other print quality issues

I hope this helps. 

Take care and have a good day.

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