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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
DM2021
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Printer has stopped auto printing. It sits at idle and each doc needs a reboot. Miixed error leds

HP Recommended
P2015
Microsoft Windows 10 (64-bit)

Without knowing why, printer boots to green ready led and then does not print upon sending a doc to the printer.  Most common led error is for paper supply.  Sometimes, it shows paper jam, when there is none.  I can most often override this situation when the led is at green/ready and depressing once the green button.  That allows for one doc or sheet printing, then the problem repeats.  I have tried resetting the printer using HP manual instructions.

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