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‎01-14-2021 04:24 PM

HP Recommended

My printer is HP office jet pro8600 plus. It does not print any documents, only blank pages. ( cartridges are full).

what to do next?

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1 REPLY 1

‎01-19-2021 03:42 AM - edited ‎01-19-2021 03:43 AM

HP Recommended

@Silver2021, Welcome to the HP Support Community!

 

I understand the printer is printing blank pages.

 

What device are you using to print?

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

Make sure none of the ink cartridges are low/empty.

 

Clean the printhead up to 2 times and print a quality report to check the result as mentioned in this document - Color, Black Ink Not Printing, Other Print Quality Issues

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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