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‎11-08-2023 03:18 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M177fw

Mt printer shows up as 3 different printers, I have a color jet pro mfp m177fw, one of the copied says mfp m177fw, the next says mfp m177fw  series fax and the third is just mfp m177fw.  Why aren't they intergrted into just 1? It's very diffi

Category:
2 REPLIES 2

‎11-08-2023 06:46 AM

HP Recommended

 

             Hello kirsty48,

 

 

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Also, perform the steps from -  Fixing Print Quality Problems for the HP Color LaserJet Pro MFP M176n and M177fw Printer Series

 

 

           

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                         

                           

 

            

Bernard42.
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‎11-08-2023 11:41 AM

HP Recommended

One possibility:

 

 1 printer instance is the one you intalled, the other is a self installed by windows through a service called WSD and is a common issue and an annoyance. The third fax one is a driver that allows you to send a print job to fax just like printing a job. They are separate because it is a completely different service from a printer driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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