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‎05-30-2023 09:13 PM - last edited on ‎06-07-2023 07:11 AM by HP Administrator

HP Recommended

StephCook_0-1685502696219.png

Hi everyone I have tried connecting my printer multiple times and its just not printing. My laptop detects it there but they just arent talking to each other. I have tried installing the software and many troubleshooting attempts. Does anyone have any tips? The Printer is a DeskJet 2131. Thanks heaps, Stephanie

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1 REPLY 1

‎06-02-2023 12:23 PM

HP Recommended

@StephCook

 

Welcome to the HP support community.

 

I understand that you are getting communication issues between your printer and computer, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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